Is Apple More Reliable than Other Tech Companies?
According to PC World's user survey, the answer is a resounding "Yes." The survey attracted an "unprecedented" 79,000 responses, in which "Apple once again smoked the competition in the desktop, notebook, and smartphone categories, winning high praise from customers in all reliability and service categories."
When it comes to desktop, 1 in 5 users overall reported that their problem was never resolved by the manufacturer, which works out to 20 percent. But as far as Apple users go, that number drops to less than 9 percent. The disparity was slightly larger with notebooks, with 23.6 percent of overall laptop users complaining of unresolved problems, compared to less than 8 percent of Apple laptop owners.
Check out the full survey here and then tell us if you agree with the results.