Items tagged with Comcast
A decade-old lawsuit against Comcast, accusing the company of overcharging television subscribers, has come to an end. The initial settlement, pending court approval, will have Comcast pay $16.67 million in cash to former and current subscribers living in Philadelphia and four other Pennsylvania counties. However...
Read more...
While the Federal Communications Commission sorts through all the feedback and arguments regarding net neutrality and internet fast lanes, Senate Judiciary Committee Chairman Patrick Leahy has been taking a more direct approach. Recently, Leahy sent a letter to Comcast executive vice president David Cohen pressuring...
Read more...
Good news for Comcast customers who have to travel a lot of live with someone who hogs the TV. Comcast has announced that it is rolling out its X1 DVR with cloud technology with the purpose of making it easier for customers to keep up with their shows. The X1 DVR comes with some new features that includes the ability...
Read more...
Comcast has accused many of its critics and rivals of “extortion” in regards to its acquisition of Time Warner Cable for $45 billion. The cable company filed a 1,000 page document with the Federal Communications Commission defending itself from the various accusations and concerns aimed at the deal. One of...
Read more...
Over the weekend, there was a report from DeepDotWeb talking about users who were contacted by Comcast agents that proceeded to tell them to stop using Tor Browser or risk losing their service. This has prompted Comcast to release a statement denying these claims. DeepDotWeb reported that users were contacted about...
Read more...
Netflix has been butting heads with cable companies over tolls the latter want to charge in exchange for guaranteeing that Netflix's streaming content makes it into homes without any hiccups. So, it doesn't come as much surprise that Netflix is one of the first in line to publicly oppose Comcast's proposed buyout of...
Read more...
Comcast is trying out a little something new this back-to-school season. At select colleges, Comcast will offer its "Xfinity On Campus" service that lets college students watch live TV and On Demand content on their Internet enabled devices, including laptops, tablets, and smartphones while on campus. Students don't...
Read more...
Thinking twice on the matter, Comcast and Time Warner Cable (TWC) have both decided to withdraw significant donations totaling a combined $132,000 to a fundraising dinner honoring Federal Communications Commission (FCC) Commissioner Mignon Clybrun, who is scheduled to receive a special "diversity advocate" award at...
Read more...
Cable giants Comcast and Time Warner Cable (TWC) are sponsoring this year's annual dinner for the Walter Kaitz Foundation, which is being held in honor of Mignon Clyburn, head of the Federal Communications Commission (FCC). Clyburn is to receive a special "diversity advocate" award at the event, with Comcast donating...
Read more...
When it comes to customer horror stories, Comcast is the gift that keeps on giving. Last month, we reported on a true nightmare of a call tech blogger Ryan Block had to deal with, with Comcast ultimately admitting that the customer service rep stuck to protocol. You'd think that after that debacle, the company might...
Read more...
Comcast has long been one of the most loathed companies in America - it even won Consumerist's 2014 award for Worst Company in America - but it doesn't seem to mind. If it did, it probably wouldn't make it virtually impossible for someone to cancel their service - but it does. It's not hard to find stories like this, but when it happens to...
Read more...
From the beginning, the anti-net neutrality argument has been built on a single premise: Give companies free rein to charge more money for services, and they'll respond by improving the customer experience, rolling out service to more people, and aggressively adopting faster technology. Over the past few months...
Read more...
The Federal Communications Commission (FCC) is currently deciding whether or not to approve Comcast's $45.2 billion proposed takeover of Time Warner Cable, a deal that would combine the two largest cable providers in the U.S. and give net Comcast an additional 30 million subscribers. Meanwhile, Dish Network is...
Read more...
There’s a complicated battle that persists between prolific copyright violators, ISPs, and rights holders who want to take the violators down. The Internet has been the ideal place to pirate and distribute digital wares, and thus managing the issue has been problematic. However, according to TorrentFreak, a privacy monitoring firm called...
Read more...
Ever since Tom Wheeler unveiled a plan last month that would allow Internet Service Providers to charge for paid content prioritization, accusations have flown thick and fast that the proposed rules would effectively kill net neutrality. On the side of "Scrap Wheeler's net neutrality plan" you have more than 100...
Read more...
No need to brace yourself for this one, but in case you were wondering, Americans are typically dissatisfied with their cable and Internet service providers (ISPs). That won't be shocking to most, but lest there was any doubt, numbers from the American Consumer Satisfaction Index show that cable companies and ISPs are...
Read more...
If you thought Comcast wouldn't try to defend its "Worst Company in America" designation as voted by Consumerists' readers last month, think again. The broadband company holding the Golden Poo award has gone on record saying it wants to move to a usage-based billing model similar to how the wireless industry works...
Read more...
Who would have thought that a cable box might provide the biggest competition yet to dedicated consoles like Microsoft's Xbox One, Sony's PlayStation 4, and Nintendo's Wii U systems? As unlikely as that might sound, Comcast is reportedly close to striking a deal with Electronic Arts that would allow customers to...
Read more...
Comcast is highly motivated to complete a $45 billion deal to acquire Time Warner Cable. So much, in fact, that Comcast has come to a separate agreement with Charter Communications to get rid of 3.9 million of subscribers, which is contingent on the TWC merger taking place. It's Comcast's hope that divesting itself of...
Read more...
The FCC has confirmed that it will hold a May 15 vote on a new set of policies governing net neutrality and ISP behavior -- but according to the Wall Street Journal, the commission's proposed regulation will effectively kill the idea of a level playing field. The Wall Street Journal reports that the proposed rules would prevent ISPs from blocking...
Read more...
It should come as no surprise that Netflix is doing well, and indeed the company’s Q1 earnings report evinces just that. Revenues are up across the board--with the lone exception of its international streaming business, which is still less in the red than ever and will turn black sometime this year--and Netflix...
Read more...
Last month, Comcast and Netflix announced a controversial deal in which Netflix would pay Comcast directly for improved service. The reason this deal is controversial in many quarters is that it's seen as triple-dipping by Comcast -- the company is already paid by companies like Level 3, which provide Internet back-haul across the country,...
Read more...
