Items tagged with ISP

Federal regulators put into a motion a legal process that would have made it very difficult for Comcast to proceed with its blockbuster plan to acquire Time Warner Cable (TWC) for $45 billion, and as a result of Comcast pulling out of the proposed buyout, Bright House Networks has abandoned its own plans of merging... Read more...
Move over Google, and step aside AT&T, because here comes Cox with residential 1-gigabit Internet service of its own. Called G1GABLAST (Gigablast from here on out), the 1Gbps Internet service is now available in parts of Phoenix, Arizona; Orange County, California; Omaha, Nebraska; and Las Vegas, Nevada. Ultra high-speed Internet isn't Read more...
Comcast is one of only two companies to be voted "Worst Company in America" multiple times, having come away with Consumerist's title in 2010 and again in 2014. The cable giant is aware that it has an image problem, one that largely stems from poor and sometimes downright horrid customers service, and it's going on a... Read more...
If you have an opinion that many would deem illogical, what do you do? You go find other people who think just as illogically, of course. Power in numbers, as they say. That can go for a sibling battling with another sibling over who took the last of the cupcakes just as well as it can for mega corporations like... Read more...
Charter Communications this week said it's planning to acquire Bright House Networks, the sixth largest cable company in the U.S., for $10.4 billion. However, there are several contingencies, one of the biggest of which is government approval for rival Comcast to acquire Time Warner Cable, as Charter has a vested... Read more...
What we had hoped for has come true: The Federal Communications Commission has approved net neutrality rules. Make no mistake, this is a hugely important move, and an almost surprising one given just how much it caters to keeping the Internet open. With these rules, ISPs will be unable to throttle the data that passes through their pipes, Read more...
Dan Gilbert, majority owner of the Cleveland Cavaliers, is no stranger to making bold claims. After LeBron James left the Cavs to sign with the Miami Heat several years ago, he made a personal "guarantee that the Cleveland Cavaliers will win an NBA Championship before the self-titled former 'King' wins one," a... Read more...
In a perfect world, none of us would have to call customer service, but alas, the world is far from perfect. And so too is the customer service we're talking about. No one likes having to deal with the hassle of ringing up customer service for help or a request, but that dislike gets amplified when the company behind... Read more...
We reported earlier this week that the FCC was expected to issue a new net neutrality proposal this week, and as we can now see, it hasn't taken long to get a follow-up. In fact, FCC chairman Tom Wheeler has gone the extra mile by penning his own piece for Wired so that we could learn about this new proposal in... Read more...
Well, here's some long overdue progress. It's expected that on Thursday, FCC chairman Tom Wheeler will issue a proposal that works in net neutrality's favor, and fortunately, a vote will take place just a few weeks later. Wheeler's proposal would make our Internet access a Title II utility. That means that it'd be... Read more...
The concept of net neutrality has been a hot-button topic over the past few years, particularly as evidence by fundamental ISP misconduct that has grown more prevalent. In addition, an increasing number of customers have found themselves caught in the crossfire between two huge corporations (ISPs and content providers... Read more...
On Wednesday morning, every single Time Warner Cable Internet subscriber found themselves without access to the World Wide Web. Internet downtime isn't entirely uncommon, of course, but it is when we're talking this kind of scale. The worst of it in this particular event is that the downtime wasn't caused by hardware... Read more...
A couple of hours before folks on the east coast could see this past Wednesday's sunrise, some found themselves battling to get webpages to load, or found themselves without Internet entirely. It'd be understandable in this situation to jump to the assumption that a DDoS has taken place, since it's become (far too)... Read more...
Those who place a high value on in-home Internet have long envied the portion of the United States population within a Verizon FiOS footprint. While the fiber-based service stopped expanding to new areas years back, Verizon has continued to push its existing areas to new heights. Now, it's doing so once again, and... Read more...
From the beginning, the anti-net neutrality argument has been built on a single premise: Give companies free rein to charge more money for services, and they'll respond by improving the customer experience, rolling out service to more people, and aggressively adopting faster technology. Over the past few months... Read more...
There’s a complicated battle that persists between prolific copyright violators, ISPs, and rights holders who want to take the violators down. The Internet has been the ideal place to pirate and distribute digital wares, and thus managing the issue has been problematic. However, according to TorrentFreak, a privacy monitoring firm called... Read more...
After Netflix posted a message on broken video streams stating that Verizon’s congested network was to blame, the former went ballistic, going as far as sending Netflix a cease and desist letter. The FCC has now stepped in to investigate (and possibly mediate) the spat. However, it’s not just Netflix... Read more...
So it’s not just us then. While we seethe over NSA spying allegations here in the U.S., ISPs across the pond who believe they were spied upon by the UK’s intelligence agency GCHQ in the wake of Edward Snowden’s leaks are taking action. According to BBC News, seven Internet providers, in conjunction... Read more...
Netflix and Verizon are in a bit of a spat at present. The issue is that some Netflix users on Verizon networks started seeing an error message when experiencing a laggy connection that said “The Verizon network is crowded right now” followed by a note that said Netflix was “Adjusting video for... Read more...
There's a lot of funny business taking place on the web's back end these days. Just ask Netflix, the popular streaming video service, which reluctantly inked a mulit-year agreement with Comcast to ensure that its video would be delivered to Comcast's subscribers without a speed degradation. Prior to inking the deal... Read more...
Is the FCC trolling ISPs (on our behalf)? The agency is considering raising the standard minimum speed for what is considered “high-speed Internet”, which would potentially force ISPs to work faster to roll out better service to more areas. Currently, broadband Internet speed is defined as 4Mbps, but according to an anonymous FCC... Read more...
Google’s push for gigabit Internet service has, directly or indirectly, created pressure on ISPs to explore the same, and Cox is the latest company to dip its toe in the gigabit waters and plans to get the service out to its first residential customers as early as Q4 this year. According to the Wall Street... Read more...
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