Items tagged with Recall
Samsung opened itself up to criticism over the way it initially tried to handle a global recall of millions of Galaxy Note 7 devices on its own and it caught some heat as a result, but in giving credit where credit is due, the South Korean handset maker deserves praise for bouncing back and making quick work out of...
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Samsung has its hands full when it comes to dealing with the fallout from its global Galaxy Note7 recall campaign. However, the company is trying to make it easier for customers to determine if their brand new Galaxy Note7 smartphone is safe to use, and won’t all of a sudden burst into flames while...
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The sky is most certainly falling over Samsung headquarters in the wake of reports that its hottest new smartphone, the Galaxy Note7, might actually be too hot to handle, literally. Samsung has received at least 92 reports of Note7 batteries overheating in the U.S. alone since its launch, with 26 of those resulting in...
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It's taken longer than it should have getting to this point, but Samsung has finally cooperated with the U.S. Consumer Product Safety Commission (CPSC) to formally recall 1 million of its Galaxy Note 7 smartphones. As part of the recall, Samsung said it's received 92 reports of batteries overheating in the U.S...
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After making a series of moves to restructure its mobile business and renew interest in its Galaxy handset line, the situation with the recently released Galaxy Note 7 is taking quite a toll on Samsung. The South Korean electronics firm saw its market capitalization plummet by $22 billion over the past two days, a...
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It's a pretty scary thing when an electronic gadget is prone to exploding and catching fire, as has been reported to happen several of Samsung's Galaxy Note 7 devices out in the wild. Adding fuel to the fire (see what we did there?), Samsung's been criticized for the way its handled the subsequent recall. It's still...
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By now, we’d expect that most all Galaxy Note7 owners would be well aware of the dangers surrounding the phone. Samsung is in the midst of a global recall for the phone, airlines around the world are banning the use of the phone aboard planes, the FAA has issued a strict warning against using the devices aboard U.S...
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Update 4:25PM - Samsung is also now urging customers not to use their Galaxy Note 7 devices, stating: "Because your safety is our utmost concern, we ask you to power down your Galaxy Note7 and exchange it now. We strongly encourage you to take advantage of the U.S. Note7 Exchange Program detailed above." You can find...
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Reports began springing up last week that some Galaxy Note7 smartphones were exploding while charging. While we initially only heard of a handful of cases that were brought to light, Samsung was obviously tracking a larger number (relatively speaking).
In fact, Samsung responded to the incidents rather quickly...
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Samsung announced earlier today that it would be recalling the recently released Galaxy Note7 due to reports of exploding batteries. It was confirmed by Samsung that a small number of Note7 devices (35 at last count) had exploded when charging, and the company quickly moved to recall the phones to ensure customer...
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It appears that initial reports that began to trickle out concerning exploding batteries on Samsung’s brand new flagship Galaxy Note7 smartphone were actually a bit more widespread than initially thought. While we had heard about two reports of batteries exploding while charging, Samsung confirmed today that it has...
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It seems as though things might possibly be going from bad to worse for Samsung and its new shining star: the Galaxy Note7. We reported yesterday that two Galaxy Note7 customers have witnessed their smartphones fail in spectacular fashion, as the units actually exploded while charging. Samsung confirmed that it was...
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Summers are meant to be hot, but your HP computer should not be. HP recently announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were sold or replaced worldwide March 2013 through August 2015 as accessories or spares for specific HP...
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Following a rash of user complaints over various video issues, Apple is launching a Repair Extension Program for late 2013 Mac Pro systems manufactured between February 8, 2015, and April 11, 2015. The issue with 2013 Mac Pro models manufactured between those dates is that some of them are running defective...
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Tesla Motors is recalling every Model S electric sedan that it has ever built — a total over over 90,000 vehicles to date. And wouldn’t you know, just a single part is at fault for the recall, and not a single person has been injured as a result of the defect.
However, Tesla is being proactive about the safety of...
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Expanding a recall dating back to 2008, Japanese automobile airbag manufacturer Takata Corp is doubling the number of recalls for its potentially lethal product in the U.S. from 16.6 million to approximately 34 million vehicles (about one in seven of the over 250 million vehicles on American roads), which makes it the...
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If you’re reading this on a Lenovo IdeaPad, you might want to unplug that power cord and take a look at it. Lenovo launched a voluntary recall of power cords for its IdeaPad laptops today, citing the potential for “overheating, sparking, melting and burning.”
Look for "LS-15" on the cord to identify Lenovo's...
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Japan-based Takata Corporation isn't eligible for the Consumerist's Worst Company in America designation, as voted on by its readers, but that hasn't stopped the company from making all the wrong moves. Just a few weeks ago, the company stood accused of destroying test records that showed design flaws in its airbags...
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Things aren't looking so good for Takata Corporation, the Japanese maker of automobile air bags serving about 20 percent the market. A recently discovered (and potentially deadly) defect in the design of certain air bags dating back to at least 2008 has already resulted in the recall of millions of vehicles,and now...
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Vizio is voluntarily recalling around 245,000 E-Series 39-inch and 42-inch LED-backlit televisions due to a defect in the stand assembly. If left unfixed, the defective stand could potentially fail and cause the television to tip over unexpectedly, which would not be a happy sight after plunking down a chunk of change...
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While this one's a little off the beaten path of the stories we typically cover, we wanted to give our readers who might own an older Nissan vehicle a heads up about an expanded recall related to complaints about defective air bags. Nissan widened its net of recalled vehicles to include an additional 226,000 automobiles, which brings the total...
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Good news for iPhone 5 users who have been struggling with a finicky sleep/wake button. Apple has acknowledged the issue and set up a special website where you can request a free repair. According to Apple, the issue affects a small percentage of iPhone 5 models in which the sleep/wake mechanism may stop working...
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